Terms and Conditions

This page outlines the rules for using our  website and make a purchase, you agree to follow our policies for a transparent, safe, and positive shopping experience.

Terms and Conditions: Using Our Website

Our Terms & Conditions govern your use of our website and your shopping experience. For lawful and personal shopping only. You must provide accurate information when you create an account or place an order. We reserve the right to update, change, or modify our terms and policies at any time.

Products

All EarthEssence products are subject to availability. While we strive for accuracy in product descriptions and pricing, errors may occasionally occur. If a pricing error is found after you place your order, we will contact you to confirm or cancel at the accurate price.

Orders and Payment

You are agreeing to our product prices, shipping fees, and payment terms and conditions when you place an order.
We accept several secure payment methods, including credit cards, PayPal, and Indian UPI.

We confirm your order and send you updates by email as we process it.
If we cannot complete your order due to out-of-stock items or system errors, we will notify you and provide options for a refund or alternative products, please see our Privacy Policy

Shipping and Delivery

We ship your EarthEssence products using trusted courier services.
Shipping times and charges depend on your location and order value, visible before checkout.
Track your orders with the link we send you after dispatch. For more information, please refer to our Shipping Policy

Returns and Refunds

If you want to cancel an order, please contact us as soon as possible. We will help you with cancellations, following our Refund and Return Policy for guidance on returns and exchanges.

Returns are accepted for eligible products within 15 days if they are unused and in original condition. You are responsible for return shipping unless there is a defect or error on our part.

Privacy and Data Protection

We collect necessary information to process your orders and maintain your account.
We protect your privacy and never share personal data with outside marketing companies. For your consumer rights, you may also visit the Consumer Protection India website

Key Points

• Orders are subject to product availability and acceptance.
• Prices and policies are clearly shown at checkout.
• All information submitted must be true and accurate.
• We reserve the right to update policies at any time. Changes will be posted on this page.